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November 29, 2021 By admin
My 7-Eleven Loyalty program
Working together with a delivery team of 24, My 7-Eleven is designed and built on both iOS and Android with part React Native integration. Accompanying the old Fuel Price Lock app, the new and improved loyalty rewards app provides a rewards program that connects and allow customers to earn loyalty points by scanning their My
November 29, 2021 By admin
Case Study: My 7-Eleven Fuel Up Research approach
Working closely with the Product Owner, UX Designer, Business Analyst and Stakeholders, one of the challenges in the My 7-Eleven Loyalty app was the Fuel Up feature which consists of a business rule that breaks the mental model for customers when getting fuel. This case study talks about the research approach to mitigate that.
February 22, 2020 By admin
VicRoads MyLearners
Improving road safety through learner driver tools. Duration of project: 11 months Business Need In order to better prepare drivers, the state government introduced a mandatory minimum of 120 hours of driving experience under supervision. In the past, these hours are tracked in a paper log book and learners and supervising drivers currently learn
February 2, 2020 By admin
7-Eleven ParcelMate Kiosk Application
7-Eleven ParcelMate is a self serve parcel service that allows Australians to drop off parcels conveniently at any time of the day in participating stores with the use of this kiosk app. I was part of a discovery and delivery scrum team and led the UI and the initial UX of this project. Working closely
January 1, 2020 By admin
Case Study: Mail – Redesigning an Email experience
While we’re all staying home and staying safe. What better way to spend the extra time than flexing those design muscles? In this day and age, everyone has email and uses it. We noticed that everyone has a pet peeve about it — and you wonder how has the perfect email client not been
October 28, 2019 By admin
Axicorp Web Application
Challenge Potential clients wanting to sign up and utilise AxiCorp’s FX trading platform, were faced with a lengthy and confusing onboarding process causing prospects drop off. Approach Together with a UX designer, we led the UX and UI of this project through an experience definition phase to uncover the key pain points of the sign